We are pleased to inform you that we now offer direct billing for some insurance providers. We kindly request that you provide your insurance information to us before your visit. Please verify with your insurance provider to ensure that they offer direct billing services for your policy or plan, and to clarify any limits or deductible requirements as patients are held responsible for unpaid insurance policies. While healthcare providers submit claims to insurance companies on behalf of their patients, it is the patient’s responsibility to ensure that their insurance policy is active and up to date. Patients are required to pay any deductibles, co-pays, or fees not covered by insurance. Failure to keep up with insurance payments can result in unpaid policies and the patient being responsible for the full cost of services received. It is important for patients to regularly review their insurance policies, communicate with their insurance provider, and promptly address unpaid balances to avoid any potential billing issues. Patients are responsible for communicating with their insurance companies and addressing any discrepancies that may arise. If your insurer denies a claim on the day of your Massage Therapy service, or if there are any technical issues with submissions through Insurance Portals, payment will be necessary. You can later seek reimbursement from your insurer through manual submission. Please be aware that consent to direct bill your insurance policy/plan must be given before utilizing direct billing services and a valid credit card is required to be on file.

Direct Billing available for the following:

*Pacific Blue Cross     *Canada Life      *Canada Life- PSHC      *Chamber of Commerce Group Insurance      *Claims Secure      *Cowan      

*Desjardins Insurance      *Equitable Life of Canada      *First Canadian      *Group Health      *Group Source      *Industrial Alliance      

*Johnson Inc      *Johnson Group      *Manulife      *Maximum Benefit      *Union Benefits      *UV Insurance